Portrait de Nicolas Chapados

Nicolas Chapados

Membre industriel associé
Professeur adjoint, Polytechnique Montréal, Département de mathématiques appliquées
Vice-président, Recherche, ServiceNow Research
Sujets de recherche
Apprentissage profond

Biographie

Nicolas Chapados est vice-président de la recherche chez ServiceNow Inc. Il est titulaire d'un diplôme d'ingénieur de l'Université McGill et d'un doctorat en informatique de l'Université de Montréal. Conjointement avec son directeur de thèse, Yoshua Bengio, il a fondé ApSTAT Technologies en 2001. ApSTAT est une entreprise de transfert technologique visant à développer en contexte industriel des idées de pointe en apprentissage automatique, dans des domaines tels que l'évaluation des risques d'assurance, la planification de la chaîne d'approvisionnement, les prévisions commerciales, la biotechnologie et la gestion des fonds de couverture. À partir de ces travaux, il a également cofondé des entreprises dérivées : Imagia, pour détecter et quantifier précocement le cancer grâce à l'analyse d'images médicales par l'IA; Element AI (acquise par ServiceNow en janvier 2021); et Chapados Couture Capital, un gestionnaire d'actifs quantitatifs. Ses intérêts de recherche comprennent la modélisation de séries temporelles, le traitement du langage naturel et la prise de décisions. Il est titulaire du titre d'analyste financier agréé (CFA).

Étudiants actuels

Doctorat - UdeM
Superviseur⋅e principal⋅e :

Publications

The BrowserGym Ecosystem for Web Agent Research
Thibault Le Sellier de Chezelles
Alexandre Lacoste
Massimo Caccia
Léo Boisvert
Megh Thakkar
Tom Marty
Rim Assouel
Sahar Omidi Shayegan
Lawrence Jang
Xing Han Lu
Ori Yoran
Dehan Kong
Frank F. Xu
Graham Neubig
Ruslan Salakhutdinov
The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging a… (voir plus)utomation and Large Language Models (LLMs) for web interaction tasks. Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. BrowserGym aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. Combined with AgentLab, a complementary framework that aids in agent creation, testing, and analysis, BrowserGym offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. This standardized approach seeks to reduce the time and complexity of developing web agents, supporting more reliable comparisons and facilitating in-depth analysis of agent behaviors, and could result in more adaptable, capable agents, ultimately accelerating innovation in LLM-driven automation. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across all benchmarks currently available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.
The BrowserGym Ecosystem for Web Agent Research
Thibault Le Sellier de Chezelles
Alexandre Lacoste
Massimo Caccia
Léo Boisvert
Megh Thakkar
Tom Marty
Rim Assouel
Sahar Omidi Shayegan
Lawrence Jang
Xing Han Lu
Ori Yoran
Dehan Kong
Frank F. Xu
Graham Neubig
Ruslan Salakhutdinov
The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging a… (voir plus)utomation and Large Language Models (LLMs) for web interaction tasks. Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. BrowserGym aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. Combined with AgentLab, a complementary framework that aids in agent creation, testing, and analysis, BrowserGym offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. This standardized approach seeks to reduce the time and complexity of developing web agents, supporting more reliable comparisons and facilitating in-depth analysis of agent behaviors, and could result in more adaptable, capable agents, ultimately accelerating innovation in LLM-driven automation. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across all benchmarks currently available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.
The BrowserGym Ecosystem for Web Agent Research
Thibault Le Sellier de Chezelles
Alexandre Lacoste
Massimo Caccia
Léo Boisvert
Megh Thakkar
Tom Marty
Rim Assouel
Sahar Omidi Shayegan
Lawrence Jang
Xing Han Lu
Ori Yoran
Dehan Kong
Frank F. Xu
Graham Neubig
Ruslan Salakhutdinov
The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging a… (voir plus)utomation and Large Language Models (LLMs) for web interaction tasks. Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. BrowserGym aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. Combined with AgentLab, a complementary framework that aids in agent creation, testing, and analysis, BrowserGym offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. This standardized approach seeks to reduce the time and complexity of developing web agents, supporting more reliable comparisons and facilitating in-depth analysis of agent behaviors, and could result in more adaptable, capable agents, ultimately accelerating innovation in LLM-driven automation. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across all benchmarks currently available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.
BigDocs: An Open and Permissively-Licensed Dataset for Training Multimodal Models on Document and Code Tasks
Juan Rodriguez
Xiangru Jian
Siba Smarak Panigrahi
Tianyu Zhang
Aarash Feizi
Abhay Puri
Akshay Kalkunte
Franccois Savard
Ahmed Masry
Shravan Nayak
Rabiul Awal
Mahsa Massoud
Amirhossein Abaskohi
Zichao Li
Suyuchen Wang
Pierre-Andre Noel
Mats Leon Richter
Saverio Vadacchino
Shubbam Agarwal
Sanket Biswas … (voir 23 de plus)
Sara Shanian
Ying Zhang
Noah Bolger
Kurt MacDonald
Simon Fauvel
Sathwik Tejaswi
Srinivas Sunkara
Joao Monteiro
Krishnamurthy Dj Dvijotham
Torsten Scholak
Sepideh Kharaghani
Sean Hughes
M. Özsu
Issam Hadj Laradji
Spandanna Gella
Perouz Taslakian
David Vazquez
Sai Rajeswar
Multimodal AI has the potential to significantly enhance document-understanding tasks, such as processing receipts, understanding workflows,… (voir plus) extracting data from documents, and summarizing reports. Code generation tasks that require long-structured outputs can also be enhanced by multimodality. Despite this, their use in commercial applications is often limited due to limited access to training data and restrictive licensing, which hinders open access. To address these limitations, we introduce BigDocs-7.5M, a high-quality, open-access dataset comprising 7.5 million multimodal documents across 30 tasks. We use an efficient data curation process to ensure our data is high-quality and license-permissive. Our process emphasizes accountability, responsibility, and transparency through filtering rules, traceable metadata, and careful content analysis. Additionally, we introduce BigDocs-Bench, a benchmark suite with 10 novel tasks where we create datasets that reflect real-world use cases involving reasoning over Graphical User Interfaces (GUI) and code generation from images. Our experiments show that training with BigDocs-Bench improves average performance up to 25.8% over closed-source GPT-4o in document reasoning and structured output tasks such as Screenshot2HTML or Image2Latex generation. Finally, human evaluations showed a preference for outputs from models trained on BigDocs over GPT-4o. This suggests that BigDocs can help both academics and the open-source community utilize and improve AI tools to enhance multimodal capabilities and document reasoning. The project is hosted at https://bigdocs.github.io .
BigDocs: An Open and Permissively-Licensed Dataset for Training Multimodal Models on Document and Code Tasks
Juan Rodriguez
Xiangru Jian
Siba Smarak Panigrahi
Tianyu Zhang
Aarash Feizi
Abhay Puri
Akshay Kalkunte
Franccois Savard
Ahmed Masry
Shravan Nayak
Rabiul Awal
Mahsa Massoud
Amirhossein Abaskohi
Zichao Li
Suyuchen Wang
Pierre-Andre Noel
M. L. Richter
Saverio Vadacchino
Shubbam Agarwal
Sanket Biswas … (voir 23 de plus)
Sara Shanian
Ying Zhang
Noah Bolger
Kurt MacDonald
Simon Fauvel
Sathwik Tejaswi
Srinivas Sunkara
Joao Monteiro
Krishnamurthy Dj Dvijotham
Torsten Scholak
Sepideh Kharagani
Sean Hughes
M. Özsu
Issam Hadj Laradji
Spandanna Gella
Perouz Taslakian
David Vazquez
Sai Rajeswar
Multimodal AI has the potential to significantly enhance document-understanding tasks, such as processing receipts, understanding workflows,… (voir plus) extracting data from documents, and summarizing reports. Code generation tasks that require long-structured outputs can also be enhanced by multimodality. Despite this, their use in commercial applications is often limited due to limited access to training data and restrictive licensing, which hinders open access. To address these limitations, we introduce BigDocs-7.5M, a high-quality, open-access dataset comprising 7.5 million multimodal documents across 30 tasks. We use an efficient data curation process to ensure our data is high-quality and license-permissive. Our process emphasizes accountability, responsibility, and transparency through filtering rules, traceable metadata, and careful content analysis. Additionally, we introduce BigDocs-Bench, a benchmark suite with 10 novel tasks where we create datasets that reflect real-world use cases involving reasoning over Graphical User Interfaces (GUI) and code generation from images. Our experiments show that training with BigDocs-Bench improves average performance up to 25.8% over closed-source GPT-4o in document reasoning and structured output tasks such as Screenshot2HTML or Image2Latex generation. Finally, human evaluations showed a preference for outputs from models trained on BigDocs over GPT-4o. This suggests that BigDocs can help both academics and the open-source community utilize and improve AI tools to enhance multimodal capabilities and document reasoning. The project is hosted at https://bigdocs.github.io .
BigDocs: An Open and Permissively-Licensed Dataset for Training Multimodal Models on Document and Code Tasks
Juan Rodriguez
Xiangru Jian
Siba Smarak Panigrahi
Tianyu Zhang
Aarash Feizi
Abhay Puri
Akshay Kalkunte
Franccois Savard
Ahmed Masry
Shravan Nayak
Rabiul Awal
Mahsa Massoud
Amirhossein Abaskohi
Zichao Li
Suyuchen Wang
Pierre-Andre Noel
M. L. Richter
Saverio Vadacchino
Shubbam Agarwal
Sanket Biswas … (voir 23 de plus)
Sara Shanian
Ying Zhang
Noah Bolger
Kurt MacDonald
Simon Fauvel
Sathwik Tejaswi
Srinivas Sunkara
Joao Monteiro
Krishnamurthy Dj Dvijotham
Torsten Scholak
Sepideh Kharagani
Sean Hughes
M. Özsu
Issam Hadj Laradji
Spandanna Gella
Perouz Taslakian
David Vazquez
Sai Rajeswar
Multimodal AI has the potential to significantly enhance document-understanding tasks, such as processing receipts, understanding workflows,… (voir plus) extracting data from documents, and summarizing reports. Code generation tasks that require long-structured outputs can also be enhanced by multimodality. Despite this, their use in commercial applications is often limited due to limited access to training data and restrictive licensing, which hinders open access. To address these limitations, we introduce BigDocs-7.5M, a high-quality, open-access dataset comprising 7.5 million multimodal documents across 30 tasks. We use an efficient data curation process to ensure our data is high-quality and license-permissive. Our process emphasizes accountability, responsibility, and transparency through filtering rules, traceable metadata, and careful content analysis. Additionally, we introduce BigDocs-Bench, a benchmark suite with 10 novel tasks where we create datasets that reflect real-world use cases involving reasoning over Graphical User Interfaces (GUI) and code generation from images. Our experiments show that training with BigDocs-Bench improves average performance up to 25.8% over closed-source GPT-4o in document reasoning and structured output tasks such as Screenshot2HTML or Image2Latex generation. Finally, human evaluations showed a preference for outputs from models trained on BigDocs over GPT-4o. This suggests that BigDocs can help both academics and the open-source community utilize and improve AI tools to enhance multimodal capabilities and document reasoning. The project is hosted at https://bigdocs.github.io .
BigDocs: An Open and Permissively-Licensed Dataset for Training Multimodal Models on Document and Code Tasks
Juan Rodriguez
Xiangru Jian
Siba Smarak Panigrahi
Tianyu Zhang
Aarash Feizi
Abhay Puri
Akshay Kalkunte
Franccois Savard
Ahmed Masry
Shravan Nayak
Rabiul Awal
Mahsa Massoud
Amirhossein Abaskohi
Zichao Li
Suyuchen Wang
Pierre-Andre Noel
Mats Leon Richter
Saverio Vadacchino
Shubbam Agarwal
Sanket Biswas … (voir 23 de plus)
Sara Shanian
Ying Zhang
Noah Bolger
Kurt MacDonald
Simon Fauvel
Sathwik Tejaswi
Srinivas Sunkara
Joao Monteiro
Krishnamurthy Dj Dvijotham
Torsten Scholak
Sepideh Kharaghani
Sean Hughes
M. Özsu
Issam Hadj Laradji
Spandanna Gella
Perouz Taslakian
David Vazquez
Sai Rajeswar
Multimodal AI has the potential to significantly enhance document-understanding tasks, such as processing receipts, understanding workflows,… (voir plus) extracting data from documents, and summarizing reports. Code generation tasks that require long-structured outputs can also be enhanced by multimodality. Despite this, their use in commercial applications is often limited due to limited access to training data and restrictive licensing, which hinders open access. To address these limitations, we introduce BigDocs-7.5M, a high-quality, open-access dataset comprising 7.5 million multimodal documents across 30 tasks. We use an efficient data curation process to ensure our data is high-quality and license-permissive. Our process emphasizes accountability, responsibility, and transparency through filtering rules, traceable metadata, and careful content analysis. Additionally, we introduce BigDocs-Bench, a benchmark suite with 10 novel tasks where we create datasets that reflect real-world use cases involving reasoning over Graphical User Interfaces (GUI) and code generation from images. Our experiments show that training with BigDocs-Bench improves average performance up to 25.8% over closed-source GPT-4o in document reasoning and structured output tasks such as Screenshot2HTML or Image2Latex generation. Finally, human evaluations showed a preference for outputs from models trained on BigDocs over GPT-4o. This suggests that BigDocs can help both academics and the open-source community utilize and improve AI tools to enhance multimodal capabilities and document reasoning. The project is hosted at https://bigdocs.github.io .
BigDocs: An Open and Permissively-Licensed Dataset for Training Multimodal Models on Document and Code Tasks
Juan Rodriguez
Xiangru Jian
Siba Smarak Panigrahi
Tianyu Zhang
Aarash Feizi
Abhay Puri
Akshay Kalkunte
Franccois Savard
Ahmed Masry
Shravan Nayak
Rabiul Awal
Mahsa Massoud
Amirhossein Abaskohi
Zichao Li
Suyuchen Wang
Pierre-Andre Noel
Mats Leon Richter
Saverio Vadacchino
Shubbam Agarwal
Sanket Biswas … (voir 23 de plus)
Sara Shanian
Ying Zhang
Noah Bolger
Kurt MacDonald
Simon Fauvel
Sathwik Tejaswi
Srinivas Sunkara
Joao Monteiro
Krishnamurthy Dj Dvijotham
Torsten Scholak
Sepideh Kharaghani
Sean Hughes
M. Özsu
Issam Hadj Laradji
Spandanna Gella
Perouz Taslakian
David Vazquez
Sai Rajeswar
Multimodal AI has the potential to significantly enhance document-understanding tasks, such as processing receipts, understanding workflows,… (voir plus) extracting data from documents, and summarizing reports. Code generation tasks that require long-structured outputs can also be enhanced by multimodality. Despite this, their use in commercial applications is often limited due to limited access to training data and restrictive licensing, which hinders open access. To address these limitations, we introduce BigDocs-7.5M, a high-quality, open-access dataset comprising 7.5 million multimodal documents across 30 tasks. We use an efficient data curation process to ensure our data is high-quality and license-permissive. Our process emphasizes accountability, responsibility, and transparency through filtering rules, traceable metadata, and careful content analysis. Additionally, we introduce BigDocs-Bench, a benchmark suite with 10 novel tasks where we create datasets that reflect real-world use cases involving reasoning over Graphical User Interfaces (GUI) and code generation from images. Our experiments show that training with BigDocs-Bench improves average performance up to 25.8% over closed-source GPT-4o in document reasoning and structured output tasks such as Screenshot2HTML or Image2Latex generation. Finally, human evaluations showed a preference for outputs from models trained on BigDocs over GPT-4o. This suggests that BigDocs can help both academics and the open-source community utilize and improve AI tools to enhance multimodal capabilities and document reasoning. The project is hosted at https://bigdocs.github.io .
Context is Key: A Benchmark for Forecasting with Essential Textual Information
Andrew Robert Williams
Arjun Ashok
Étienne Marcotte
Valentina Zantedeschi
Jithendaraa Subramanian
Roland Riachi
James Requeima
Alexandre Lacoste
Forecasting is a critical task in decision making across various domains. While numerical data provides a foundation, it often lacks crucial… (voir plus) context necessary for accurate predictions. Human forecasters frequently rely on additional information, such as background knowledge or constraints, which can be efficiently communicated through natural language. However, the ability of existing forecasting models to effectively integrate this textual information remains an open question. To address this, we introduce"Context is Key"(CiK), a time series forecasting benchmark that pairs numerical data with diverse types of carefully crafted textual context, requiring models to integrate both modalities. We evaluate a range of approaches, including statistical models, time series foundation models, and LLM-based forecasters, and propose a simple yet effective LLM prompting method that outperforms all other tested methods on our benchmark. Our experiments highlight the importance of incorporating contextual information, demonstrate surprising performance when using LLM-based forecasting models, and also reveal some of their critical shortcomings. By presenting this benchmark, we aim to advance multimodal forecasting, promoting models that are both accurate and accessible to decision-makers with varied technical expertise. The benchmark can be visualized at https://servicenow.github.io/context-is-key-forecasting/v0/ .
Context is Key: A Benchmark for Forecasting with Essential Textual Information
Andrew Robert Williams
Arjun Ashok
Étienne Marcotte
Valentina Zantedeschi
Jithendaraa Subramanian
Roland Riachi
James Requeima
Alexandre Lacoste
Forecasting is a critical task in decision making across various domains. While numerical data provides a foundation, it often lacks crucial… (voir plus) context necessary for accurate predictions. Human forecasters frequently rely on additional information, such as background knowledge or constraints, which can be efficiently communicated through natural language. However, the ability of existing forecasting models to effectively integrate this textual information remains an open question. To address this, we introduce"Context is Key"(CiK), a time series forecasting benchmark that pairs numerical data with diverse types of carefully crafted textual context, requiring models to integrate both modalities. We evaluate a range of approaches, including statistical models, time series foundation models, and LLM-based forecasters, and propose a simple yet effective LLM prompting method that outperforms all other tested methods on our benchmark. Our experiments highlight the importance of incorporating contextual information, demonstrate surprising performance when using LLM-based forecasting models, and also reveal some of their critical shortcomings. By presenting this benchmark, we aim to advance multimodal forecasting, promoting models that are both accurate and accessible to decision-makers with varied technical expertise. The benchmark can be visualized at https://servicenow.github.io/context-is-key-forecasting/v0/ .
Fine-Tuning Web Agents: It Works, But It's Trickier Than You Think
Massimo Caccia
Megh Thakkar
Léo Boisvert
Thibault Le Sellier de Chezelles
Alexandre Piché
Alexandre Lacoste
Recent advancements in large language models (LLMs) have sparked interest in developing autonomous web agents capable of performing digital … (voir plus)tasks through web interfaces in a human-like manner. However, even the strongest closed-source models often struggle to achieve robust results on several benchmarks, while a notable performance gap exists between them and open-source counterparts. This study investigates the potential of fine-tuning to enhance the performance of a smaller, lower-performing but cost-efficient LLM by leveraging successful traces from stronger LLMs, referred to as experts. We outline a comprehensive pipeline for data collection, filtering, and supervised fine-tuning and explore various behavior cloning parameters. Our experiments provide key insights into the challenges of fine-tuning LLMs into web agents on benchmarks like MiniWoB and WorkArena. Notably, we find that the fine-tuned agents' ability to predict expert trajectories does not consistently lead to improved downstream task performance. This raises issues such as off-policy bias and the loss of reasoning abilities during fine-tuning. We discuss potential solutions to these challenges and make both the codebase and a dataset of 140M tokens open-source for the community to build upon.
Fine-Tuning Web Agents: It Works, But It's Trickier Than You Think
Massimo Caccia
Megh Thakkar
Léo Boisvert
Thibault Le Sellier de Chezelles
Alexandre Piché
Alexandre Lacoste
Recent advancements in large language models (LLMs) have sparked interest in developing autonomous web agents capable of performing digital … (voir plus)tasks through web interfaces in a human-like manner. However, even the strongest closed-source models often struggle to achieve robust results on several benchmarks, while a notable performance gap exists between them and open-source counterparts. This study investigates the potential of fine-tuning to enhance the performance of a smaller, lower-performing but cost-efficient LLM by leveraging successful traces from stronger LLMs, referred to as experts. We outline a comprehensive pipeline for data collection, filtering, and supervised fine-tuning and explore various behavior cloning parameters. Our experiments provide key insights into the challenges of fine-tuning LLMs into web agents on benchmarks like MiniWoB and WorkArena. Notably, we find that the fine-tuned agents' ability to predict expert trajectories does not consistently lead to improved downstream task performance. This raises issues such as off-policy bias and the loss of reasoning abilities during fine-tuning. We discuss potential solutions to these challenges and make both the codebase and a dataset of 140M tokens open-source for the community to build upon.