Portrait of Alexandre Drouin

Alexandre Drouin

Associate Industry Member
Adjunct professor, Université Laval, Department of Electrical Engineering and Computer Engineering
Research Scientist, ServiceNow
Research Topics
Causality
Computational Biology
Deep Learning
LLM Agent
Time Series Forecasting

Biography

Alexandre Drouin is a research scientist at ServiceNow Research in Montréal, and an adjunct professor of computer science at Université Laval. He also leads ServiceNow’s Human Decision Support research program, which explores the use of machine learning for decision-making in complex dynamic environments.

Droiun’s main research interest is causal decision-making under uncertainty, where the goal is to answer questions of causal nature (interventions, counterfactual), while accounting for sources of uncertainty, such as ambiguity in causal structures and unmeasured variables. He is also interested in probabilistic time series forecasting and its use in foreseeing the long-term effect of actions. His PhD in computer science from Université Laval was on machine learning algorithms for biomarker discovery in large genomic datasets and their application to the global problem of antibiotic resistance.

Current Students

PhD - Université de Montréal
Principal supervisor :
PhD - Polytechnique Montréal
Co-supervisor :
PhD - Université de Montréal
Principal supervisor :
Research Intern - Université de Montréal
Principal supervisor :
PhD - Université Laval
Principal supervisor :

Publications

The BrowserGym Ecosystem for Web Agent Research
Thibault Le Sellier de Chezelles
Alexandre Lacoste
Massimo Caccia
Léo Boisvert
Megh Thakkar
Tom Marty
Rim Assouel
Sahar Omidi Shayegan
Lawrence Keunho Jang
Xing Han Lu
Ori Yoran
Dehan Kong
Frank F. Xu
Graham Neubig
Russ Salakhutdinov
The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging a… (see more)utomation and Large Language Models (LLMs) for web interaction tasks. Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. BrowserGym aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. Combined with AgentLab, a complementary framework that aids in agent creation, testing, and analysis, BrowserGym offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. This standardized approach seeks to reduce the time and complexity of developing web agents, supporting more reliable comparisons and facilitating in-depth analysis of agent behaviors, and could result in more adaptable, capable agents, ultimately accelerating innovation in LLM-driven automation. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across all benchmarks currently available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.
Learning to Defer for Causal Discovery with Imperfect Experts
Oscar Clivio
Divyat Mahajan
Perouz Taslakian
Sara Magliacane
Valentina Zantedeschi
Integrating expert knowledge, e.g. from large language models, into causal discovery algorithms can be challenging when the knowledge is not… (see more) guaranteed to be correct. Expert recommendations may contradict data-driven results, and their reliability can vary significantly depending on the domain or specific query. Existing methods based on soft constraints or inconsistencies in predicted causal relationships fail to account for these variations in expertise. To remedy this, we propose L2D-CD, a method for gauging the correctness of expert recommendations and optimally combining them with data-driven causal discovery results. By adapting learning-to-defer (L2D) algorithms for pairwise causal discovery (CD), we learn a deferral function that selects whether to rely on classical causal discovery methods using numerical data or expert recommendations based on textual meta-data. We evaluate L2D-CD on the canonical Tübingen pairs dataset and demonstrate its superior performance compared to both the causal discovery method and the expert used in isolation. Moreover, our approach identifies domains where the expert's performance is strong or weak. Finally, we outline a strategy for generalizing this approach to causal discovery on graphs with more than two variables, paving the way for further research in this area.
The Landscape of Causal Discovery Data: Grounding Causal Discovery in Real-World Applications
Philippe Brouillard
Chandler Squires
Jonas Wahl
Konrad Paul Kording
Karen Sachs
Causal discovery aims to automatically uncover causal relationships from data, a capability with significant potential across many scientifi… (see more)c disciplines. However, its real-world applications remain limited. Current methods often rely on unrealistic assumptions and are evaluated only on simple synthetic toy datasets, often with inadequate evaluation metrics. In this paper, we substantiate these claims by performing a systematic review of the recent causal discovery literature. We present applications in biology, neuroscience, and Earth sciences - fields where causal discovery holds promise for addressing key challenges. We highlight available simulated and real-world datasets from these domains and discuss common assumption violations that have spurred the development of new methods. Our goal is to encourage the community to adopt better evaluation practices by utilizing realistic datasets and more adequate metrics.
InsightBench: Evaluating Business Analytics Agents Through Multi-Step Insight Generation
Gaurav Sahu
Abhay Puri
Juan A. Rodriguez
Amirhossein Abaskohi
Mohammad Chegini
Perouz Taslakian
Valentina Zantedeschi
Alexandre Lacoste
David Vazquez
Sai Rajeswar
Issam Hadj Laradji
The BrowserGym Ecosystem for Web Agent Research
Thibault Le Sellier de Chezelles
Alexandre Lacoste
Massimo Caccia
Léo Boisvert
Megh Thakkar
Tom Marty
Rim Assouel
Sahar Omidi Shayegan
Lawrence Jang
Xing Han Lu
Ori Yoran
Dehan Kong
Frank F. Xu
Graham Neubig
Ruslan Salakhutdinov
The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging a… (see more)utomation and Large Language Models (LLMs) for web interaction tasks. Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. BrowserGym aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. Combined with AgentLab, a complementary framework that aids in agent creation, testing, and analysis, BrowserGym offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. This standardized approach seeks to reduce the time and complexity of developing web agents, supporting more reliable comparisons and facilitating in-depth analysis of agent behaviors, and could result in more adaptable, capable agents, ultimately accelerating innovation in LLM-driven automation. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across all benchmarks currently available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.
The BrowserGym Ecosystem for Web Agent Research
Thibault Le Sellier de Chezelles
Alexandre Lacoste
Massimo Caccia
Léo Boisvert
Megh Thakkar
Tom Marty
Rim Assouel
Sahar Omidi Shayegan
Lawrence Jang
Xing Han Lu
Ori Yoran
Dehan Kong
Frank F. Xu
Graham Neubig
Ruslan Salakhutdinov
The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging a… (see more)utomation and Large Language Models (LLMs) for web interaction tasks. Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. BrowserGym aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. Combined with AgentLab, a complementary framework that aids in agent creation, testing, and analysis, BrowserGym offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. This standardized approach seeks to reduce the time and complexity of developing web agents, supporting more reliable comparisons and facilitating in-depth analysis of agent behaviors, and could result in more adaptable, capable agents, ultimately accelerating innovation in LLM-driven automation. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across all benchmarks currently available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.
The BrowserGym Ecosystem for Web Agent Research
Thibault Le Sellier de Chezelles
Alexandre Lacoste
Massimo Caccia
Léo Boisvert
Megh Thakkar
Tom Marty
Rim Assouel
Sahar Omidi Shayegan
Lawrence Jang
Xing Han Lu
Ori Yoran
Dehan Kong
Frank F. Xu
Graham Neubig
Ruslan Salakhutdinov
The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging a… (see more)utomation and Large Language Models (LLMs) for web interaction tasks. Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. BrowserGym aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. Combined with AgentLab, a complementary framework that aids in agent creation, testing, and analysis, BrowserGym offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. This standardized approach seeks to reduce the time and complexity of developing web agents, supporting more reliable comparisons and facilitating in-depth analysis of agent behaviors, and could result in more adaptable, capable agents, ultimately accelerating innovation in LLM-driven automation. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across all benchmarks currently available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.
The Landscape of Causal Discovery Data: Grounding Causal Discovery in Real-World Applications
Philippe Brouillard
Chandler Squires
Jonas Wahl
Konrad P. Kording
Karen Sachs
Causal discovery aims to automatically uncover causal relationships from data, a capability with significant potential across many scientifi… (see more)c disciplines. However, its real-world applications remain limited. Current methods often rely on unrealistic assumptions and are evaluated only on simple synthetic toy datasets, often with inadequate evaluation metrics. In this paper, we substantiate these claims by performing a systematic review of the recent causal discovery literature. We present applications in biology, neuroscience, and Earth sciences - fields where causal discovery holds promise for addressing key challenges. We highlight available simulated and real-world datasets from these domains and discuss common assumption violations that have spurred the development of new methods. Our goal is to encourage the community to adopt better evaluation practices by utilizing realistic datasets and more adequate metrics.
The Landscape of Causal Discovery Data: Grounding Causal Discovery in Real-World Applications
Philippe Brouillard
Chandler Squires
Jonas Wahl
Konrad P. Kording
Karen Sachs
Causal discovery aims to automatically uncover causal relationships from data, a capability with significant potential across many scientifi… (see more)c disciplines. However, its real-world applications remain limited. Current methods often rely on unrealistic assumptions and are evaluated only on simple synthetic toy datasets, often with inadequate evaluation metrics. In this paper, we substantiate these claims by performing a systematic review of the recent causal discovery literature. We present applications in biology, neuroscience, and Earth sciences - fields where causal discovery holds promise for addressing key challenges. We highlight available simulated and real-world datasets from these domains and discuss common assumption violations that have spurred the development of new methods. Our goal is to encourage the community to adopt better evaluation practices by utilizing realistic datasets and more adequate metrics.
Context is Key: A Benchmark for Forecasting with Essential Textual Information
Andrew Robert Williams
Arjun Ashok
Étienne Marcotte
Valentina Zantedeschi
Jithendaraa Subramanian
Roland Riachi
James Requeima
Alexandre Lacoste
Forecasting is a critical task in decision making across various domains. While numerical data provides a foundation, it often lacks crucial… (see more) context necessary for accurate predictions. Human forecasters frequently rely on additional information, such as background knowledge or constraints, which can be efficiently communicated through natural language. However, the ability of existing forecasting models to effectively integrate this textual information remains an open question. To address this, we introduce"Context is Key"(CiK), a time series forecasting benchmark that pairs numerical data with diverse types of carefully crafted textual context, requiring models to integrate both modalities. We evaluate a range of approaches, including statistical models, time series foundation models, and LLM-based forecasters, and propose a simple yet effective LLM prompting method that outperforms all other tested methods on our benchmark. Our experiments highlight the importance of incorporating contextual information, demonstrate surprising performance when using LLM-based forecasting models, and also reveal some of their critical shortcomings. By presenting this benchmark, we aim to advance multimodal forecasting, promoting models that are both accurate and accessible to decision-makers with varied technical expertise. The benchmark can be visualized at https://servicenow.github.io/context-is-key-forecasting/v0/ .
Context is Key: A Benchmark for Forecasting with Essential Textual Information
Andrew Robert Williams
Arjun Ashok
Étienne Marcotte
Valentina Zantedeschi
Jithendaraa Subramanian
Roland Riachi
James Requeima
Alexandre Lacoste
Forecasting is a critical task in decision making across various domains. While numerical data provides a foundation, it often lacks crucial… (see more) context necessary for accurate predictions. Human forecasters frequently rely on additional information, such as background knowledge or constraints, which can be efficiently communicated through natural language. However, the ability of existing forecasting models to effectively integrate this textual information remains an open question. To address this, we introduce"Context is Key"(CiK), a time series forecasting benchmark that pairs numerical data with diverse types of carefully crafted textual context, requiring models to integrate both modalities. We evaluate a range of approaches, including statistical models, time series foundation models, and LLM-based forecasters, and propose a simple yet effective LLM prompting method that outperforms all other tested methods on our benchmark. Our experiments highlight the importance of incorporating contextual information, demonstrate surprising performance when using LLM-based forecasting models, and also reveal some of their critical shortcomings. By presenting this benchmark, we aim to advance multimodal forecasting, promoting models that are both accurate and accessible to decision-makers with varied technical expertise. The benchmark can be visualized at https://servicenow.github.io/context-is-key-forecasting/v0/ .
Fine-Tuning Web Agents: It Works, But It's Trickier Than You Think
Massimo Caccia
Megh Thakkar
Léo Boisvert
Thibault Le Sellier de Chezelles
Alexandre Piché
Alexandre Lacoste
Recent advancements in large language models (LLMs) have sparked interest in developing autonomous web agents capable of performing digital … (see more)tasks through web interfaces in a human-like manner. However, even the strongest closed-source models often struggle to achieve robust results on several benchmarks, while a notable performance gap exists between them and open-source counterparts. This study investigates the potential of fine-tuning to enhance the performance of a smaller, lower-performing but cost-efficient LLM by leveraging successful traces from stronger LLMs, referred to as experts. We outline a comprehensive pipeline for data collection, filtering, and supervised fine-tuning and explore various behavior cloning parameters. Our experiments provide key insights into the challenges of fine-tuning LLMs into web agents on benchmarks like MiniWoB and WorkArena. Notably, we find that the fine-tuned agents' ability to predict expert trajectories does not consistently lead to improved downstream task performance. This raises issues such as off-policy bias and the loss of reasoning abilities during fine-tuning. We discuss potential solutions to these challenges and make both the codebase and a dataset of 140M tokens open-source for the community to build upon.