Portrait of Alexandre Drouin

Alexandre Drouin

Associate Industry Member
Adjunct professor, Université Laval, Department of Electrical Engineering and Computer Engineering
Research Scientist, ServiceNow
Research Topics
Causality
Computational Biology
Deep Learning
LLM Agent
Time Series Forecasting

Biography

Alexandre Drouin is a research scientist at ServiceNow Research in Montréal, and an adjunct professor of computer science at Université Laval. He also leads ServiceNow’s Human Decision Support research program, which explores the use of machine learning for decision-making in complex dynamic environments.

Droiun’s main research interest is causal decision-making under uncertainty, where the goal is to answer questions of causal nature (interventions, counterfactual), while accounting for sources of uncertainty, such as ambiguity in causal structures and unmeasured variables. He is also interested in probabilistic time series forecasting and its use in foreseeing the long-term effect of actions. His PhD in computer science from Université Laval was on machine learning algorithms for biomarker discovery in large genomic datasets and their application to the global problem of antibiotic resistance.

Current Students

PhD - Université de Montréal
Principal supervisor :
PhD - Polytechnique Montréal
Co-supervisor :
PhD - Université de Montréal
Principal supervisor :

Publications

The Landscape of Causal Discovery Data: Grounding Causal Discovery in Real-World Applications
Chandler Squires
Jonas Wahl
Konrad Paul Kording
Karen Sachs
Causal discovery aims to automatically uncover causal relationships from data, a capability with significant potential across many scientifi… (see more)c disciplines. However, its real-world applications remain limited. Current methods often rely on unrealistic assumptions and are evaluated only on simple synthetic toy datasets, often with inadequate evaluation metrics. In this paper, we substantiate these claims by performing a systematic review of the recent causal discovery literature. We present applications in biology, neuroscience, and Earth sciences - fields where causal discovery holds promise for addressing key challenges. We highlight available simulated and real-world datasets from these domains and discuss common assumption violations that have spurred the development of new methods. Our goal is to encourage the community to adopt better evaluation practices by utilizing realistic datasets and more adequate metrics.
InsightBench: Evaluating Business Analytics Agents Through Multi-Step Insight Generation
Amirhossein Abaskohi
Mohammad Chegini
Valentina Zantedeschi
Alexandre Lacoste
Christopher Pal
Issam Hadj Laradji
Data analytics is essential for extracting valuable insights from data that can assist organizations in making effective decisions. We intro… (see more)duce InsightBench, a benchmark dataset with three key features. First, it consists of 100 datasets representing diverse business use cases such as finance and incident management, each accompanied by a carefully curated set of insights planted in the datasets. Second, unlike existing benchmarks focusing on answering single queries, InsightBench evaluates agents based on their ability to perform end-to-end data analytics, including formulating questions, interpreting answers, and generating a summary of insights and actionable steps. Third, we conducted comprehensive quality assurance to ensure that each dataset in the benchmark had clear goals and included relevant and meaningful questions and analysis. Furthermore, we implement a two-way evaluation mechanism using LLaMA-3 as an effective, open-source evaluator to assess agents' ability to extract insights. We also propose AgentPoirot, our baseline data analysis agent capable of performing end-to-end data analytics. Our evaluation on InsightBench shows that AgentPoirot outperforms existing approaches (such as Pandas Agent) that focus on resolving single queries. We also compare the performance of open- and closed-source LLMs and various evaluation strategies. Overall, this benchmark serves as a testbed to motivate further development in comprehensive automated data analytics and can be accessed here: https://github.com/ServiceNow/insight-bench.
Malice in Agentland: Down the Rabbit Hole of Backdoors in the AI Supply Chain
Chandra Kiran Reddy Evuru
Alexandre Lacoste
Krishnamurthy (DJ) Dvijotham
The practice of fine-tuning AI agents on data from their own interactions--such as web browsing or tool use--, while being a strong general … (see more)recipe for improving agentic capabilities, also introduces a critical security vulnerability within the AI supply chain. In this work, we show that adversaries can easily poison the data collection pipeline to embed hard-to-detect backdoors that are triggerred by specific target phrases, such that when the agent encounters these triggers, it performs an unsafe or malicious action. We formalize and validate three realistic threat models targeting different layers of the supply chain: 1) direct poisoning of fine-tuning data, where an attacker controls a fraction of the training traces; 2) environmental poisoning, where malicious instructions are injected into webpages scraped or tools called while creating training data; and 3) supply chain poisoning, where a pre-backdoored base model is fine-tuned on clean data to improve its agentic capabilities. Our results are stark: by poisoning as few as 2% of the collected traces, an attacker can embed a backdoor causing an agent to leak confidential user information with over 80% success when a specific trigger is present. This vulnerability holds across all three threat models. Furthermore, we demonstrate that prominent safeguards, including two guardrail models and one weight-based defense, fail to detect or prevent the malicious behavior. These findings highlight an urgent threat to agentic AI development and underscore the critical need for rigorous security vetting of data collection processes and end-to-end model supply chains.
The BrowserGym Ecosystem for Web Agent Research
Maxime Gasse
Alexandre Lacoste
Massimo Caccia
Lawrence Keunho Jang
Ori Yoran
Dehan Kong
Frank F. Xu
Graham Neubig
Ruslan Salakhutdinov
The BrowserGym ecosystem addresses the growing need for efficient evaluation and benchmarking of web agents, particularly those leveraging a… (see more)utomation and Large Language Models (LLMs). Many existing benchmarks suffer from fragmentation and inconsistent evaluation methodologies, making it challenging to achieve reliable comparisons and reproducible results. In an earlier work, Drouin et al. (2024) introduced BrowserGym which aims to solve this by providing a unified, gym-like environment with well-defined observation and action spaces, facilitating standardized evaluation across diverse benchmarks. We propose an extended BrowserGym-based ecosystem for web agent research, which unifies existing benchmarks from the literature and includes AgentLab, a complementary framework that aids in agent creation, testing, and analysis. Our proposed ecosystem offers flexibility for integrating new benchmarks while ensuring consistent evaluation and comprehensive experiment management. As a supporting evidence, we conduct the first large-scale, multi-benchmark web agent experiment and compare the performance of 6 state-of-the-art LLMs across 6 popular web agent benchmarks made available in BrowserGym. Among other findings, our results highlight a large discrepancy between OpenAI and Anthropic's latests models, with Claude-3.5-Sonnet leading the way on almost all benchmarks, except on vision-related tasks where GPT-4o is superior. Despite these advancements, our results emphasize that building robust and efficient web agents remains a significant challenge, due to the inherent complexity of real-world web environments and the limitations of current models.
Fine-Tuning Web Agents: It Works, But It's Trickier Than You Think
Recent advancements in large language models (LLMs) have sparked interest in developing autonomous web agents capable of performing digital … (see more)tasks through web interfaces in a human-like manner. However, even the strongest closed-source models often struggle to achieve robust results on several benchmarks, while a notable performance gap exists between them and open-source counterparts. This study investigates the potential of fine-tuning to enhance the performance of a smaller, lower-performing but cost-efficient LLM by leveraging successful traces from stronger LLMs, referred to as experts. We outline a comprehensive pipeline for data collection, filtering, and supervised fine-tuning and explore various behavior cloning parameters. Our experiments provide key insights into the challenges of fine-tuning LLMs into web agents on benchmarks like MiniWoB and WorkArena. Notably, we find that the fine-tuned agents' ability to predict expert trajectories does not consistently lead to improved downstream task performance. This raises issues such as off-policy bias and the loss of reasoning abilities during fine-tuning. We discuss potential solutions to these challenges and make both the codebase and a dataset of 140M tokens open-source for the community to build upon.
Evaluating Interventional Reasoning Capabilities of Large Language Models
Numerous decision-making tasks require estimating causal effects under interventions on different parts of a system. As practitioners consid… (see more)er using large language models (LLMs) to automate decisions, studying their causal reasoning capabilities becomes crucial. A recent line of work evaluates LLMs ability to retrieve commonsense causal facts, but these evaluations do not sufficiently assess how LLMs reason about interventions. Motivated by the role that interventions play in causal inference, in this paper, we conduct empirical analyses to evaluate whether LLMs can accurately update their knowledge of a data-generating process in response to an intervention. We create benchmarks that span diverse causal graphs (e.g., confounding, mediation) and variable types, and enable a study of intervention-based reasoning. These benchmarks allow us to isolate the ability of LLMs to accurately predict changes resulting from their ability to memorize facts or find other shortcuts. We evaluate six LLMs on the benchmarks, finding that GPT models show promising accuracy at predicting the intervention effects.
Causal Representation Learning in Temporal Data via Single-Parent Decoding
Scientific research often seeks to understand the causal structure underlying high-level variables in a system. For example, climate scienti… (see more)sts study how phenomena, such as El Niño, affect other climate processes at remote locations across the globe. However, scientists typically collect low-level measurements, such as geographically distributed temperature readings. From these, one needs to learn both a mapping to causally-relevant latent variables, such as a high-level representation of the El Niño phenomenon and other processes, as well as the causal model over them. The challenge is that this task, called causal representation learning, is highly underdetermined from observational data alone, requiring other constraints during learning to resolve the indeterminacies. In this work, we consider a temporal model with a sparsity assumption, namely single-parent decoding: each observed low-level variable is only affected by a single latent variable. Such an assumption is reasonable in many scientific applications that require finding groups of low-level variables, such as extracting regions from geographically gridded measurement data in climate research or capturing brain regions from neural activity data. We demonstrate the identifiability of the resulting model and propose a differentiable method, Causal Discovery with Single-parent Decoding (CDSD), that simultaneously learns the underlying latents and a causal graph over them. We assess the validity of our theoretical results using simulated data and showcase the practical validity of our method in an application to real-world data from the climate science field.
Sample Compression Hypernetworks: From Generalization Bounds to Meta-Learning
Nathaniel D'Amours
Pascal Germain
Reconstruction functions are pivotal in sample compression theory, a framework for deriving tight generalization bounds. From a small sample… (see more) of the training set (the compression set) and an optional stream of information (the message), they recover a predictor previously learned from the whole training set. While usually fixed, we propose to learn reconstruction functions. To facilitate the optimization and increase the expressiveness of the message, we derive a new sample compression generalization bound for real-valued messages. From this theoretical analysis, we then present a new hypernetwork architecture that outputs predictors with tight generalization guarantees when trained using an original meta-learning framework. The results of promising preliminary experiments are then reported.
WorkArena++: Towards Compositional Planning and Reasoning-based Common Knowledge Work Tasks
The ability of large language models (LLMs) to mimic human-like intelligence has led to a surge in LLM-based autonomous agents. Though recen… (see more)t LLMs seem capable of planning and reasoning given user instructions, their effectiveness in applying these capabilities for autonomous task solving remains underexplored. This is especially true in enterprise settings, where automated agents hold the promise of a high impact. To fill this gap, we propose WorkArena++, a novel benchmark consisting of 682 tasks corresponding to realistic workflows routinely performed by knowledge workers. WorkArena++ is designed to evaluate the planning, problem-solving, logical/arithmetic reasoning, retrieval, and contextual understanding abilities of web agents. Our empirical studies across state-of-the-art LLMs and vision-language models (VLMs), as well as human workers, reveal several challenges for such models to serve as useful assistants in the workplace. In addition to the benchmark, we provide a mechanism to effortlessly generate thousands of ground-truth observation/action traces, which can be used for fine-tuning existing models. Overall, we expect this work to serve as a useful resource to help the community progress toward capable autonomous agents. The benchmark can be found at https://github.com/ServiceNow/WorkArena.
WorkArena: How Capable are Web Agents at Solving Common Knowledge Work Tasks?
We study the use of large language model-based agents for interacting with software via web browsers. Unlike prior work, we focus on measuri… (see more)ng the agents' ability to perform tasks that span the typical daily work of knowledge workers utilizing enterprise software systems. To this end, we propose WorkArena, a remote-hosted benchmark of 33 tasks based on the widely-used ServiceNow platform. We also introduce BrowserGym, an environment for the design and evaluation of such agents, offering a rich set of actions as well as multimodal observations. Our empirical evaluation reveals that while current agents show promise on WorkArena, there remains a considerable gap towards achieving full task automation. Notably, our analysis uncovers a significant performance disparity between open and closed-source LLMs, highlighting a critical area for future exploration and development in the field.
TACTiS-2: Better, Faster, Simpler Attentional Copulas for Multivariate Time Series
Étienne Marcotte
Valentina Zantedeschi
We introduce a new model for multivariate probabilistic time series prediction, designed to flexibly address a range of tasks including fore… (see more)casting, interpolation, and their combinations. Building on copula theory, we propose a simplified objective for the recently-introduced transformer-based attentional copulas (TACTiS), wherein the number of distributional parameters now scales linearly with the number of variables instead of factorially. The new objective requires the introduction of a training curriculum, which goes hand-in-hand with necessary changes to the original architecture. We show that the resulting model has significantly better training dynamics and achieves state-of-the-art performance across diverse real-world forecasting tasks, while maintaining the flexibility of prior work, such as seamless handling of unaligned and unevenly-sampled time series. Code is made available at https://github.com/ServiceNow/TACTiS.
Capture the Flag: Uncovering Data Insights with Large Language Models.
Issam H. Laradji
Sai Rajeswar
Valentina Zantedeschi
Alexandre Lacoste
Christopher Pal
The extraction of a small number of relevant insights from vast amounts of data is a crucial component of data-driven decision-making. Howev… (see more)er, accomplishing this task requires considerable technical skills, domain expertise, and human labor. This study explores the potential of using Large Language Models (LLMs) to automate the discovery of insights in data, leveraging recent advances in reasoning and code generation techniques. We propose a new evaluation methodology based on a "capture the flag" principle, measuring the ability of such models to recognize meaningful and pertinent information (flags) in a dataset. We further propose two proof-of-concept agents, with different inner workings, and compare their ability to capture such flags in a real-world sales dataset. While the work reported here is preliminary, our results are sufficiently interesting to mandate future exploration by the community.