Nicolas Chapados

Alexandre Lacoste

Recent advancements in large language models (LLMs) have sparked interest in developing autonomous web agents capable of performing digital … (see more)tasks through web interfaces in a human-like manner. However, even the strongest closed-source models often struggle to achieve robust results on several benchmarks, while a notable performance gap exists between them and open-source counterparts. This study investigates the potential of fine-tuning to enhance the performance of a smaller, lower-performing but cost-efficient LLM by leveraging successful traces from stronger LLMs, referred to as experts. We outline a comprehensive pipeline for data collection, filtering, and supervised fine-tuning and explore various behavior cloning parameters. Our experiments provide key insights into the challenges of fine-tuning LLMs into web agents on benchmarks like MiniWoB and WorkArena. Notably, we find that the fine-tuned agents' ability to predict expert trajectories does not consistently lead to improved downstream task performance. This raises issues such as off-policy bias and the loss of reasoning abilities during fine-tuning. We discuss potential solutions to these challenges and make both the codebase and a dataset of 140M tokens open-source for the community to build upon.

2024-10-22

NeurIPS.cc/2024/Workshop/OWA (poster)

Context is Key: A Benchmark for Forecasting with Essential Textual Information

Arjun Ashok

Andrew Robert Williams

Étienne Marcotte

Valentina Zantedeschi

Jithendaraa Subramanian

Roland Riachi

James Requeima

Alexandre Lacoste

Irina Rish

2024-10-10

NeurIPS.cc/2024/Workshop/TSALM (published)

RepLiQA: A Question-Answering Dataset for Benchmarking LLMs on Unseen Reference Content

Joao Monteiro

Pierre-Andre Noel

Étienne Marcotte

Sai Rajeswar

Valentina Zantedeschi

David Vazquez

Chris Pal

Perouz Taslakian

Large Language Models (LLMs) are trained on vast amounts of data, most of which is automatically scraped from the internet. This data includ… (see more)es encyclopedic documents that harbor a vast amount of general knowledge (*e.g.*, Wikipedia) but also potentially overlap with benchmark datasets used for evaluating LLMs. Consequently, evaluating models on test splits that might have leaked into the training set is prone to misleading conclusions. To foster sound evaluation of language models, we introduce a new test dataset named RepLiQA, suited for question-answering and topic retrieval tasks. RepLiQA is a collection of five splits of test sets, four of which have not been released to the internet or exposed to LLM APIs prior to this publication. Each sample in RepLiQA comprises (1) a reference document crafted by a human annotator and depicting an imaginary scenario (*e.g.*, a news article) absent from the internet; (2) a question about the document’s topic; (3) a ground-truth answer derived directly from the information in the document; and (4) the paragraph extracted from the reference document containing the answer. As such, accurate answers can only be generated if a model can find relevant content within the provided document. We run a large-scale benchmark comprising several state-of-the-art LLMs to uncover differences in performance across models of various types and sizes in a context-conditional language modeling setting. Released splits of RepLiQA can be found here: https://huggingface.co/datasets/ServiceNow/repliqa.

2024-09-26

NeurIPS.cc/2024/Datasets_and_Benchmarks_Track (poster)

WorkArena++: Towards Compositional Planning and Reasoning-based Common Knowledge Work Tasks

Léo Boisvert

Megh Thakkar

Massimo Caccia

Thibault Le Sellier de Chezelles

Alexandre Lacoste

The ability of large language models (LLMs) to mimic human-like intelligence has led to a surge in LLM-based autonomous agents. Though recen… (see more)t LLMs seem capable of planning and reasoning given user instructions, their effectiveness in applying these capabilities for autonomous task solving remains underexplored. This is especially true in enterprise settings, where automated agents hold the promise of a high impact. To fill this gap, we propose WorkArena++, a novel benchmark consisting of 682 tasks corresponding to realistic workflows routinely performed by knowledge workers. WorkArena++ is designed to evaluate the planning, problem-solving, logical/arithmetic reasoning, retrieval, and contextual understanding abilities of web agents. Our empirical studies across state-of-the-art LLMs and vision-language models (VLMs), as well as human workers, reveal several challenges for such models to serve as useful assistants in the workplace. In addition to the benchmark, we provide a mechanism to effortlessly generate thousands of ground-truth observation/action traces, which can be used for fine-tuning existing models. Overall, we expect this work to serve as a useful resource to help the community progress toward capable autonomous agents. The benchmark can be found at https://github.com/ServiceNow/WorkArena/tree/workarena-plus-plus.

2024-09-26

NeurIPS.cc/2024/Datasets_and_Benchmarks_Track (poster)

LLM2Vec: Large Language Models Are Secretly Powerful Text Encoders

Parishad BehnamGhader

Vaibhav Adlakha

Marius Mosbach

Dzmitry Bahdanau

Siva Reddy

2024-07-10

colmweb.org/COLM/2024/Conference (accepted)

InsightBench: Evaluating Business Analytics Agents Through Multi-Step Insight Generation

Gaurav Sahu

Abhay Puri

Juan A. Rodriguez

Perouz Taslakian

Valentina Zantedeschi

Alexandre Lacoste

David Vazquez

Chris Pal

Sai Rajeswar

Issam Hadj Laradji

2024-07-08

ArXiv (preprint)

WorkArena: How Capable are Web Agents at Solving Common Knowledge Work Tasks?

Massimo Caccia

Issam Hadj Laradji

Manuel Del Verme

Tom Marty

Léo Boisvert

Megh Thakkar

David Vazquez

Alexandre Lacoste

2024-07-08

Proceedings of the 41st International Conference on Machine Learning (published)

RepLiQA: A Question-Answering Dataset for Benchmarking LLMs on Unseen Reference Content

Joao Monteiro

Pierre-Andre Noel

Étienne Marcotte

Sai Rajeswar

Valentina Zantedeschi

David Vazquez

Chris Pal

Perouz Taslakian

Large Language Models (LLMs) are trained on vast amounts of data, most of which is automatically scraped from the internet. This data includ… (see more)es encyclopedic documents that harbor a vast amount of general knowledge (e.g., Wikipedia) but also potentially overlap with benchmark datasets used for evaluating LLMs. Consequently, evaluating models on test splits that might have leaked into the training set is prone to misleading conclusions. To foster sound evaluation of language models, we introduce a new test dataset named RepLiQA, suited for question-answering and topic retrieval tasks. RepLiQA is a collection of five splits of test sets, four of which have not been released to the internet or exposed to LLM APIs prior to this publication. Each sample in RepLiQA comprises (1) a reference document crafted by a human annotator and depicting an imaginary scenario (e.g., a news article) absent from the internet; (2) a question about the document's topic; (3) a ground-truth answer derived directly from the information in the document; and (4) the paragraph extracted from the reference document containing the answer. As such, accurate answers can only be generated if a model can find relevant content within the provided document. We run a large-scale benchmark comprising several state-of-the-art LLMs to uncover differences in performance across models of various types and sizes in a context-conditional language modeling setting. Released splits of RepLiQA can be found here: https://huggingface.co/datasets/ServiceNow/repliqa.

2024-06-17

ArXiv (preprint)

LLM2Vec: Large Language Models Are Secretly Powerful Text Encoders

Parishad BehnamGhader

Vaibhav Adlakha

Marius Mosbach

Dzmitry Bahdanau

Siva Reddy

Large decoder-only language models (LLMs) are the state-of-the-art models on most of today's NLP tasks and benchmarks. Yet, the community is… (see more) only slowly adopting these models for text embedding tasks, which require rich contextualized representations. In this work, we introduce LLM2Vec, a simple unsupervised approach that can transform any decoder-only LLM into a strong text encoder. LLM2Vec consists of three simple steps: 1) enabling bidirectional attention, 2) masked next token prediction, and 3) unsupervised contrastive learning. We demonstrate the effectiveness of LLM2Vec by applying it to 3 popular LLMs ranging from 1.3B to 7B parameters and evaluate the transformed models on English word- and sequence-level tasks. We outperform encoder-only models by a large margin on word-level tasks and reach a new unsupervised state-of-the-art performance on the Massive Text Embeddings Benchmark (MTEB). Moreover, when combining LLM2Vec with supervised contrastive learning, we achieve state-of-the-art performance on MTEB among models that train only on publicly available data. Our strong empirical results and extensive analysis demonstrate that LLMs can be effectively transformed into universal text encoders in a parameter-efficient manner without the need for expensive adaptation or synthetic GPT-4 generated data.

2024-04-09

ArXiv (preprint)

LLM2Vec: Large Language Models Are Secretly Powerful Text Encoders

Parishad BehnamGhader

Vaibhav Adlakha

Marius Mosbach

Dzmitry Bahdanau

Siva Reddy

2024-04-09

ArXiv (preprint)

WorkArena: How Capable Are Web Agents at Solving Common Knowledge Work Tasks?

Massimo Caccia

Issam Hadj Laradji

Manuel Del Verme

Tom Marty

Léo Boisvert

Megh Thakkar

David Vazquez

Alexandre Lacoste

We study the use of large language model-based agents for interacting with software via web browsers. Unlike prior work, we focus on measuri… (see more)ng the agents' ability to perform tasks that span the typical daily work of knowledge workers utilizing enterprise software systems. To this end, we propose WorkArena, a remote-hosted benchmark of 29 tasks based on the widely-used ServiceNow platform. We also introduce BrowserGym, an environment for the design and evaluation of such agents, offering a rich set of actions as well as multimodal observations. Our empirical evaluation reveals that while current agents show promise on WorkArena, there remains a considerable gap towards achieving full task automation. Notably, our analysis uncovers a significant performance disparity between open and closed-source LLMs, highlighting a critical area for future exploration and development in the field.

2024-03-12

ArXiv (preprint)

WorkArena: How Capable are Web Agents at Solving Common Knowledge Work Tasks?

Massimo Caccia

Issam Hadj Laradji

Manuel Del Verme

Tom Marty

Léo Boisvert

Megh Thakkar

David Vazquez

Alexandre Lacoste

We study the use of large language model-based agents for interacting with software via web browsers. Unlike prior work, we focus on measuri… (see more)ng the agents' ability to perform tasks that span the typical daily work of knowledge workers utilizing enterprise software systems. To this end, we propose WorkArena, a remote-hosted benchmark of 29 tasks based on the widely-used ServiceNow platform. We also introduce BrowserGym, an environment for the design and evaluation of such agents, offering a rich set of actions as well as multimodal observations. Our empirical evaluation reveals that while current agents show promise on WorkArena, there remains a considerable gap towards achieving full task automation. Notably, our analysis uncovers a significant performance disparity between open and closed-source LLMs, highlighting a critical area for future exploration and development in the field.

2024-03-11

ICLR.cc/2024/Workshop/LLMAgents (poster)