AI Advantage: Productivity in Public Service
A Workshop to Enhance Public Service Workflows with Generative AI
Overview
AI is transforming how we live and work. Generative AI, artificial intelligence that creates new content in response to instructions or prompts, is at the forefront of AI’s productivity promise.
But productivity does not increase simply because teams have access to AI. Real gains come from AI-enabled process engineering and operational excellence, understanding what these technologies can and cannot do, identifying where they can add value, and thoughtfully integrating them into existing workflows.
AI Advantage is a synchronous online workshop offered in partnership with the Public Policy Forum (PPF), Mila - Quebec AI Institute. Through skills-focused lessons, interactive assignments, and personalized feedback, participants learn how to use generative AI to enhance workplace productivity and embed AI effectively and responsibly into their workflows.
Specifically designed for public servants, this hands-on workshop equips participants with practical skills to connect generative AI tools to real workplace tasks. Recognizing the challenges of navigating rapidly evolving AI technologies, the workshop provides actionable methods for examining existing workflows, identifying appropriate opportunities for AI, and applying generative AI responsibly and intentionally.
Who Should Attend
AI Advantage is designed for public servants at all levels of government who want to use generative AI to improve their day-to-day work, while navigating the specific requirements and constraints of the public sector.
The workshop is particularly relevant for public servants involved in tasks such as report and policy writing, data analysis, forecasting, environmental scans, communications, research, and other administrative and knowledge-work activities.
Program Highlights
The AI Advantage workshop consists of two modules, lasting two hours each. The time commitment for this workshop is:
- 4 hours of synchronous online workshop
- A maximum of 2-4 hours for individual assignments
- While the time taken for individual assignments may vary due to technical abilities, the assignments are designed to benefit participants at all levels of AI proficiency and the program offers personalized feedback for learners to improve.
Learning Objectives
What will be covered?
After this workshop, participants will be able to:
- Analyze and map their workflow to identify areas where AI can be applied effectively
- Implement generative AI tools to tackle concrete challenges in day-to-day work
- Understand how to use generative AI responsibly in the workplace, in line with AI guidelines of the federal public service
- Gain a fundamental understanding of generative AI's capabilities and limitations in government
- Recognize the importance of data and analytics in improving workplace processes
- Leverage generative AI for ideation and problem-solving
Prior to participating in AI Advantage
For an overview of the basics of AI in the public service, participants are invited to complete “Using Generative AI in the Government of Canada”, offered by the Canada School of Public Service. This course explains the fundamentals of Gen AI use and may help prepare participants with the appropriate base knowledge for the AI Advantage workshop.
A note on guideline compliance: this workshop takes every effort to be aligned with public service guidelines on the use of AI. However, participants are responsible for ensuring compliance within the constraints of their organization and department.
Program Dates
- October 6 and 8, 2026: Register now
- February 9 and 11, 2027. Registration link to come
Where? Online, synchronous
Cost: $590 per participant (includes customized feedback) / 15% discount for Mila / PPF members
Instructor
Shingai Manjengwa
Senior Director, Education and Development, Mila
Contact
If you have questions about the program, please contact us at education@mila.quebec.
