AI Advantage

A Workshop to Enhance Public Service Workflows with AI

A woman working at a desk

Overview

AI is transforming how we work, but the productivity promise won’t happen organically. Leveraging the full potential of AI requires critical reflection on what this technology can and cannot do, and where AI tools can best be applied within our workflows.

AI Advantage is a synchronous online workshop offered in partnership with the Public Policy Forum (PPF), Mila - Quebec AI Institute, and AI education expert, Shingai Manjengwa. Through skills-focused lessons, interactive assignments, and personalized feedback, participants will learn how to leverage generative AI to support and enhance their workplace productivity. Specifically designed for public servants, this hands-on workshop will equip participants with the skills to effectively connect AI tools to their workplace tasks. Recognizing the challenges that come with navigating new and rapidly evolving AI technologies, this workshop will provide actionable steps for public servants to self-reflect on their workflows and leverage AI in a responsible and impactful way.

Who Should Attend

AI Advantage is designed for participants interested in leveraging AI to improve their daily work, while considering the specific constraints around using generative AI in the public sector. 

It is catered towards public servants who handle tasks like report and policy writing, data analysis, forecasting, environmental scans, communications, and other administrative duties.

Program Highlights

The AI Advantage workshop consists of two modules, lasting two hours each. The time commitment for this workshop is:

  • 4 hours of synchronous online workshop
  • A maximum of 8 hours for individual assignments
  • While the time taken for individual assignments may vary due to technical abilities, the assignments are designed to benefit participants at all levels of AI proficiency and the program offers personalized feedback for learners to improve.  

Intro to AI for Public Servants

Participants will learn about AI’s capabilities and limitations, and explore generative AI tools that can be leveraged in their work. 

Operationalizing AI

Participants will review key tasks undertaken by public servants and explore gen AI technologies that can support their work. 

Mapping Workflows for AI

Participants will self-reflect on their work processes, map their workflows to AI capabilities, and assess where AI can add value.

Interactive and Practical Focus

Participants will engage in two hands-on activities designed to practically integrate generative AI tools into their daily tasks. 

Applying AI Tools

Participants will learn how to apply AI tools to improve processes and efficiency in work tasks. Participants will learn how process improvements and greater efficiency in tasks can increase productivity and contribute to a balanced work culture. 

Evaluation and Personalized Feedback

Participants will receive personalized feedback on their assignments to refine their application of AI tools in their specific work contexts.

Learning Objectives

What will be covered?

After this workshop, participants will be able to:

  • Analyze and map their workflow to identify areas where AI can be applied effectively
  • Implement AI tools to tackle concrete challenges in day-to-day work
  • Understand how to use AI responsibly in the workplace, in line with federal public service AI guidelines of the federal public service. 
  • Gain a fundamental understanding of AI's capabilities and limitations in government.
  • Recognize the importance of data and analytics in improving workplace processes.
  • Leverage AI for ideation and problem-solving

 

Prior to participating in AI Advantage 

For an overview of the basics of AI in the public service, participants are invited to complete “Using Generative AI in the Government of Canada”, offered by the Canada School of Public Service. This course explains the fundamentals of Gen AI use and may help prepare participants with the appropriate base knowledge for the AI Advantage workshop. 

A note on guideline compliance: this workshop takes every effort to be aligned with public service guidelines on the use of AI. However, participants are responsible for ensuring compliance within the constraints of their organization and department.

 

Program Dates

  • When? January 23-24, 2025, 2-4 pm and March 6-7, 2025, 2-4 pm
  • Where? Online, synchronous 
  • Cost: $590 per participant (includes customized feedback)

15% discount for Mila / PPF members

Register now

Contact

If you have questions about the program, please contact Ariana Seferiades Prece, Project Manager, Learning at Mila. 

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