Portrait of Chris Pal

Chris Pal

Core Academic Member
Canada CIFAR AI Chair
Full Professor, Polytechnique Montréal, Department of Computer Engineering and Software Engineering
Assistant Professor, Université de Montréal, Department of Computer Science and Operations Research
Research Topics
Deep Learning

Biography

Christopher Pal is a Canada CIFAR AI Chair, full professor at Polytechnique Montréal and adjunct professor in the Department of Computer Science and Operations Research (DIRO) at Université de Montréal. He is also a Distinguished Scientist at ServiceNow Research.

Pal has been involved in AI and machine learning research for over twenty-five years and has published extensively on large-scale language modelling methods and generative modelling techniques. He has a PhD in computer science from the University of Waterloo.

Current Students

Collaborating researcher - Formerly McGill University (but ending)
Collaborating researcher - McGill University
Principal supervisor :
Master's Research - Université de Montréal
Collaborating Alumni - McGill University
Principal supervisor :
PhD - Université de Montréal
Principal supervisor :
PhD - Polytechnique Montréal
Master's Research - Université de Montréal
Co-supervisor :
PhD - Polytechnique Montréal
PhD - Université de Montréal
Co-supervisor :
Master's Research - Concordia University
Co-supervisor :
PhD - Polytechnique Montréal
Co-supervisor :
Master's Research - Université de Montréal
PhD - Université de Montréal
PhD - Université de Montréal
PhD - Polytechnique Montréal
PhD - École de technologie suprérieure
PhD - Université de Montréal
Principal supervisor :
Postdoctorate - HEC Montréal
Principal supervisor :
PhD - Polytechnique Montréal
Principal supervisor :
Collaborating researcher - McGill University
Principal supervisor :
Postdoctorate - Polytechnique Montréal
Co-supervisor :
PhD - Université de Montréal
Collaborating researcher

Publications

Constrained Group Relative Policy Optimization
Diffusion Large Language Models for Black-Box Optimization
Offline black-box optimization (BBO) aims to find optimal designs based solely on an offline dataset of designs and their labels. Such scena… (see more)rios frequently arise in domains like DNA sequence design and robotics, where only a few labeled data points are available. Traditional methods typically rely on task-specific proxy or generative models, overlooking the in-context learning capabilities of pre-trained large language models (LLMs). Recent efforts have adapted autoregressive LLMs to BBO by framing task descriptions and offline datasets as natural language prompts, enabling direct design generation. However, these designs often contain bidirectional dependencies, which left-to-right models struggle to capture. In this paper, we explore diffusion LLMs for BBO, leveraging their bidirectional modeling and iterative refinement capabilities. This motivates our in-context denoising module: we condition the diffusion LLM on the task description and the offline dataset, both formatted in natural language, and prompt it to denoise masked designs into improved candidates. To guide the generation toward high-performing designs, we introduce masked diffusion tree search, which casts the denoising process as a step-wise Monte Carlo Tree Search that dynamically balances exploration and exploitation. Each node represents a partially masked design, each denoising step is an action, and candidates are evaluated via expected improvement under a Gaussian Process trained on the offline dataset. Our method, dLLM, achieves state-of-the-art results in few-shot settings on design-bench.
Neural Coherence : Find higher performance to out-of-distribution tasks from few samples
Grounding Computer Use Agents on Human Demonstrations
Xiangru Jian
Kevin Qinghong Lin
Kaixin Li
Johan Obando-Ceron
Juan A. Rodriguez
Adriana Romero-Soriano
Sai Rajeswar
Building reliable computer-use agents requires grounding: accurately connecting natural language instructions to the correct on-screen eleme… (see more)nts. While large datasets exist for web and mobile interactions, high-quality resources for desktop environments are limited. To address this gap, we introduce GroundCUA, a large-scale desktop grounding dataset built from expert human demonstrations. It covers 87 applications across 12 categories and includes 56K screenshots, with every on-screen element carefully annotated for a total of over 3.56M human-verified annotations. From these demonstrations, we generate diverse instructions that capture a wide range of real-world tasks, providing high-quality data for model training. Using GroundCUA, we develop the GroundNext family of models that map instructions to their target UI elements. At both 3B and 7B scales, GroundNext achieves state-of-the-art results across five benchmarks using supervised fine-tuning, while requiring less than one-tenth the training data of prior work. Reinforcement learning post-training further improves performance, and when evaluated in an agentic setting on the OSWorld benchmark using o3 as planner, GroundNext attains comparable or superior results to models trained with substantially more data,. These results demonstrate the critical role of high-quality, expert-driven datasets in advancing general-purpose computer-use agents.
WebMMU: A Benchmark for Multimodal Multilingual Website Understanding and Code Generation
We present WebMMU, a multilingual benchmark that evaluates three core web tasks: (1) website visual question answering, (2) code editing inv… (see more)olving HTML/CSS/JavaScript, and (3) mockup-to-code generation. Unlike prior benchmarks that treat these tasks separately, WebMMU unifies them using expert-annotated, real-world web data to assess models'abilities in complex multi-step reasoning, precise element grounding, and functional UI comprehension and coding. Our evaluation shows that while multimodal large language models (MLLMs) perform well on basic information extraction, they struggle with reasoning and grounding, editing code to preserve functionality, and generating design-to-code that maintains hierarchy and supports multilingual content. These findings reveal key limitations in current MLLMs and underscore the need for improved multimodal and cross-lingual reasoning to build future web agents capable of automating diverse web development tasks.
UI-Vision: A Desktop-centric GUI Benchmark for Visual Perception and Interaction
Xiangru Jian
Kevin Qinghong Lin
Juan A. Rodriguez
Montek Kalsi
M. Tamer Özsu
Sai Rajeswar
Human Annotator
UI-Vision: A Desktop-centric GUI Benchmark for Visual Perception and Interaction
Xiangru Jian
Kevin Qinghong Lin
Juan A. Rodriguez
Montek Kalsi
M. Tamer Özsu
Sai Rajeswar
Autonomous agents that navigate Graphical User Interfaces (GUIs) to automate tasks like document editing and file management can greatly enh… (see more)ance computer workflows. While existing research focuses on online settings, desktop environments, critical for many professional and everyday tasks, remain underexplored due to data collection challenges and licensing issues. We introduce UI-Vision, the first comprehensive, license-permissive benchmark for offline, fine-grained evaluation of computer use agents in real-world desktop environments. Unlike online benchmarks, UI-Vision provides: (i) dense, high-quality annotations of human demonstrations, including bounding boxes, UI labels, and action trajectories (clicks, drags, and keyboard inputs) across 83 software applications, and (ii) three fine-to-coarse grained tasks—Element Grounding, Layout Grounding, and Action Prediction—with well-defined metrics to rigorously evaluate agents’ performance in desktop environments. Our evaluation reveals critical limitations in state-of-the-art models like UI-TARS-72B, including issues with understanding professional software, spatial reasoning, and complex actions like drag-and-drop. These findings highlight the challenges in developing fully autonomous computer-use agents. With UI-Vision, we aim to advance the development of more capable agents for real-world desktop tasks.
DRBench: A Realistic Benchmark for Enterprise Deep Research
Amirhossein Abaskohi
Tianyi Chen
Miguel Muñoz-Mármol
Curtis Fox
Amrutha Varshini Ramesh
Étienne Marcotte
Issam Hadj Laradji
We introduce DRBench, a benchmark for evaluating AI agents on complex, open-ended deep research tasks in enterprise settings. Unlike prior b… (see more)enchmarks that focus on simple questions or web-only queries, DRBench evaluates agents on multi-step queries (for example, ``What changes should we make to our product roadmap to ensure compliance with this standard?") that require identifying supporting facts from both the public web and private company knowledge base. Each task is grounded in realistic user personas and enterprise context, spanning a heterogeneous search space that includes productivity software, cloud file systems, emails, chat conversations, and the open web. Tasks are generated through a carefully designed synthesis pipeline with human-in-the-loop verification, and agents are evaluated on their ability to recall relevant insights, maintain factual accuracy, and produce coherent, well-structured reports. We release 15 deep research tasks across 10 domains, such as Sales, Cybersecurity, and Compliance. We demonstrate the effectiveness of DRBench by evaluating diverse DR agents across open- and closed-source models (such as GPT, Llama, and Qwen) and DR strategies, highlighting their strengths, weaknesses, and the critical path for advancing enterprise deep research. Code is available at https://github.com/ServiceNow/drbench.
DRBench: A Realistic Benchmark for Enterprise Deep Research
Amirhossein Abaskohi
Tianyi Chen
Miguel Muñoz-Mármol
Curtis Fox
Amrutha Varshini Ramesh
Étienne Marcotte
Issam Hadj Laradji
We introduce DRBench, a benchmark for evaluating AI agents on complex, open-ended deep research tasks in enterprise settings. Unlike prior b… (see more)enchmarks that focus on simple questions or web-only queries, DRBench evaluates agents on multi-step queries (for example, ``What changes should we make to our product roadmap to ensure compliance with this standard?") that require identifying supporting facts from both the public web and private company knowledge base. Each task is grounded in realistic user personas and enterprise context, spanning a heterogeneous search space that includes productivity software, cloud file systems, emails, chat conversations, and the open web. Tasks are generated through a carefully designed synthesis pipeline with human-in-the-loop verification, and agents are evaluated on their ability to recall relevant insights, maintain factual accuracy, and produce coherent, well-structured reports. We release 15 deep research tasks across 10 domains, such as Sales, Cybersecurity, and Compliance. We demonstrate the effectiveness of DRBench by evaluating diverse DR agents across open- and closed-source models (such as GPT, Llama, and Qwen) and DR strategies, highlighting their strengths, weaknesses, and the critical path for advancing enterprise deep research. Code is available at https://github.com/ServiceNow/drbench.
DRBench: A Realistic Benchmark for Enterprise Deep Research
Amirhossein Abaskohi
Tianyi Chen
Miguel Muñoz-Mármol
Curtis Fox
Amrutha Varshini Ramesh
Étienne Marcotte
Issam Hadj Laradji
We introduce DRBench, a benchmark for evaluating AI agents on complex, open-ended deep research tasks in enterprise settings. Unlike prior b… (see more)enchmarks that focus on simple questions or web-only queries, DRBench evaluates agents on multi-step queries (for example, ``What changes should we make to our product roadmap to ensure compliance with this standard?") that require identifying supporting facts from both the public web and private company knowledge base. Each task is grounded in realistic user personas and enterprise context, spanning a heterogeneous search space that includes productivity software, cloud file systems, emails, chat conversations, and the open web. Tasks are generated through a carefully designed synthesis pipeline with human-in-the-loop verification, and agents are evaluated on their ability to recall relevant insights, maintain factual accuracy, and produce coherent, well-structured reports. We release 15 deep research tasks across 10 domains, such as Sales, Cybersecurity, and Compliance. We demonstrate the effectiveness of DRBench by evaluating diverse DR agents across open- and closed-source models (such as GPT, Llama, and Qwen) and DR strategies, highlighting their strengths, weaknesses, and the critical path for advancing enterprise deep research. Code is available at https://github.com/ServiceNow/drbench.
DRBench: A Realistic Benchmark for Enterprise Deep Research
Amirhossein Abaskohi
Tianyi Chen
Miguel Muñoz-Mármol
Curtis Fox
Amrutha Varshini Ramesh
Étienne Marcotte
Issam Hadj Laradji
We introduce DRBench, a benchmark for evaluating AI agents on complex, open-ended deep research tasks in enterprise settings. Unlike prior b… (see more)enchmarks that focus on simple questions or web-only queries, DRBench evaluates agents on multi-step queries (for example, ``What changes should we make to our product roadmap to ensure compliance with this standard?") that require identifying supporting facts from both the public web and private company knowledge base. Each task is grounded in realistic user personas and enterprise context, spanning a heterogeneous search space that includes productivity software, cloud file systems, emails, chat conversations, and the open web. Tasks are generated through a carefully designed synthesis pipeline with human-in-the-loop verification, and agents are evaluated on their ability to recall relevant insights, maintain factual accuracy, and produce coherent, well-structured reports. We release 15 deep research tasks across 10 domains, such as Sales, Cybersecurity, and Compliance. We demonstrate the effectiveness of DRBench by evaluating diverse DR agents across open- and closed-source models (such as GPT, Llama, and Qwen) and DR strategies, highlighting their strengths, weaknesses, and the critical path for advancing enterprise deep research. Code is available at https://github.com/ServiceNow/drbench.
WebArena Verified: Reliable Evaluation for Web Agents
Autonomous web agents increasingly operate in multi-step browser workflows, yet widely used benchmarks can misestimate performance due to un… (see more)derspecified goals and brittle checkers—challenges characteristic of normal benchmark maturation rather than flaws in the paradigm. We present WebArena Verified, a reproducible re-evaluation of WebArena that preserves its containerized environments while strengthening measurement. We audit all 812 tasks, repair misaligned evaluations and clarify ambiguous instructions; replace substring matching with type- and normalization-aware comparators; verify backend state for state-changing tasks; and adopt a structured JSON schema with explicit status codes for deterministic scoring. We provide improved results reporting with template-level macro averages, 95\% confidence intervals, and failure-mode breakdowns. We also introduce WebArena Verified Hard, a 137-task subset that retains difficult cases while reducing evaluation cost by 83\%. On the baseline agent we evaluated, it reduces false negatives by approximately 11\%. WebArena Verified remains drop-in compatible with minimal change to existing agents, supporting faithful and comparable progress. We release our code, data, and evaluation tools in our public repository.