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Mai Ababneh

Alumni

Publications

Would the Robot Cheapen Your Croissant? How Robots Impact Brand, Service and Quality Perception
Lixiao Zhu
Mai Ababneh
Rahatul Ananto
Kadambari Bhujbal
Seol Han
Christopher Yee Wong
AJung Moon
Do robots cheapen our food experiences? While much of the automation used in mass production of food remains invisible to consumers, it is u… (see more)nclear whether having robots visibly handle food will diminish the value of an otherwise artisanal food product. To explore how robot interaction with customers influences perceptions of food quality, service, and brand, we conducted an in-the-wild experiment
2026-08-23
IEEE International Conference on Robot and Human Interactive Communication (published)
doi.org