Xing Han Lu

We propose the problem of conversational web navigation, where a digital agent controls a web browser and follows user instructions to solve… (see more) real-world tasks in a multi-turn dialogue fashion. To support this problem, we introduce WEBLINX - a large-scale benchmark of 100K interactions across 2300 expert demonstrations of conversational web navigation. Our benchmark covers a broad range of patterns on over 150 real-world websites and can be used to train and evaluate agents in diverse scenarios. Due to the magnitude of information present, Large Language Models (LLMs) cannot process entire web pages in real-time. To solve this bottleneck, we design a retrieval-inspired model that efficiently prunes HTML pages by ranking relevant elements. We use the selected elements, along with screenshots and action history, to assess a variety of models for their ability to replicate human behavior when navigating the web. Our experiments span from small text-only to proprietary multimodal LLMs. We find that smaller finetuned decoders surpass the best zero-shot LLMs (including GPT-4V), but also larger finetuned multimodal models which were explicitly pretrained on screenshots. However, all finetuned models struggle to generalize to unseen websites. Our findings highlight the need for large multimodal models that can generalize to novel settings. Our code, data and models are available for research: https://mcgill-nlp.github.io/weblinx

2024-03-11

ICLR.cc/2024/Workshop/LLMAgents (poster)

openreview.net

Evaluating Correctness and Faithfulness of Instruction-Following Models for Question Answering

Vaibhav Adlakha

Parishad BehnamGhader

Xing Han Lu

Nicholas Meade

Retriever-augmented instruction-following models are attractive alternatives to fine-tuned approaches for information-seeking tasks such as … (see more)question answering (QA). By simply prepending retrieved documents in its input along with an instruction, these models can be adapted to various information domains and tasks without additional fine-tuning. While the model responses tend to be natural and fluent, the additional verbosity makes traditional QA evaluation metrics such as exact match (EM) and F1 unreliable for accurately quantifying model performance. In this work, we investigate the performance of instruction-following models across three information-seeking QA tasks. We use both automatic and human evaluation to evaluate these models along two dimensions: 1) how well they satisfy the user's information need (correctness), and 2) whether they produce a response based on the provided knowledge (faithfulness). Guided by human evaluation and analysis, we highlight the shortcomings of traditional metrics for both correctness and faithfulness. We then propose simple token-overlap based and model-based metrics that reflect the true performance of these models. Our analysis reveals that instruction-following models are competitive, and sometimes even outperform fine-tuned models for correctness. However, these models struggle to stick to the provided knowledge and often hallucinate in their responses. We hope our work encourages a more holistic evaluation of instruction-following models for QA. Our code and data is available at https://github.com/McGill-NLP/instruct-qa

2023-07-31

ArXiv (preprint)

The StatCan Dialogue Dataset: Retrieving Data Tables through Conversations with Genuine Intents

Xing Han Lu

Harm de Vries

2023-01-01

EACL (published)

Using Interactive Feedback to Improve the Accuracy and Explainability of Question Answering Systems Post-Deployment

Zichao Li

Prakhar Sharma

Xing Han Lu

Jackie Cheung

2022-05-01

Findings of the Association for Computational Linguistics: ACL 2022 (published)

Using Interactive Feedback to Improve the Accuracy and Explainability of Question Answering Systems Post-Deployment

Zichao Li

Prakhar Sharma

Xing Han Lu

Jackie Cheung

Most research on question answering focuses on the pre-deployment stage; i.e., building an accurate model for deployment.In this paper, we a… (see more)sk the question: Can we improve QA systems further post-deployment based on user interactions? We focus on two kinds of improvements: 1) improving the QA system’s performance itself, and 2) providing the model with the ability to explain the correctness or incorrectness of an answer.We collect a retrieval-based QA dataset, FeedbackQA, which contains interactive feedback from users. We collect this dataset by deploying a base QA system to crowdworkers who then engage with the system and provide feedback on the quality of its answers.The feedback contains both structured ratings and unstructured natural language explanations.We train a neural model with this feedback data that can generate explanations and re-score answer candidates. We show that feedback data not only improves the accuracy of the deployed QA system but also other stronger non-deployed systems. The generated explanations also help users make informed decisions about the correctness of answers.

2022-04-06

ArXiv (preprint)

MeDAL: Medical Abbreviation Disambiguation Dataset for Natural Language Understanding Pretraining

Zhi Wen

Xing Han Lu

2020-11-01

Proceedings of the 3rd Clinical Natural Language Processing Workshop (published)