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Alexandra Olteanu
Associate Industry Member
Principal Researcher and founding members of the FATE Montréal Team, Microsoft Research, Montréal
The deployment of NLP systems has raised concerns about harms they might produce, including representational harms. Recent literature has be… (see more)gun to conceptualize and measure one such harm, the harm of erasure. Nevertheless, the field lacks a clear and cohesive conceptual foundation for identifying and measuring erasure. Existing conceptualizations of erasure are often broad -- making it difficult to identify what is needed to establish and measure erasure -- or else specific to particular settings -- facilitating measurement for those settings but potentially challenging to adapt to other settings. To address this gap, we develop and propose a structured definition of erasure that clarifies what components are necessary for establishing whether erasure has occurred, which practitioners need to explicitly articulate and operationalize in order to measure erasure.
AI-based writing assistants are ubiquitous, yet little is known about how users' mental models shape their use. We examine two types of ment… (see more)al models -- functional or related to what the system does, and structural or related to how the system works -- and how they affect control behavior -- how users request, accept, or edit AI suggestions as they write -- and writing outcomes. We primed participants (
We see growing concerns about how the increasingly pervasive deployment of AI systems whose outputs appear human-like might impact people.Th… (see more)ese concerns have already motivated work both examining what makes such outputs appear human-like, as well as developing interventions to help reduce perceptions of human-likeness or mitigate adverse impacts.In this paper, we report on an exploratory crowd study we designed to examine challenges for assessing the effectiveness of interventions, including whether interventions intended to minimize perceptions of human-likeness also mitigate adverse impacts.We find variations both in what kinds of outputs different participants deem more human-like, as well as in their preferences for human-like outputs.Even when participants seem to prefer the outputs they deem more human-like, many of them also recognize that such outputs can have adverse impacts.Drawing on these results and prior work, we discuss challenges to and considerations for assessing the effectiveness of interventions.
2025-12-31
Beyond Alignment: Transdisciplinary Conversations on Human-AI Futures @ Neural Information Processing Systems (published)
Akshatha Arodi, Martin Pömsl, Kaheer Suleman, Adam Trischler, Alexandra Olteanu, Jackie Chi Kit Cheung. Proceedings of the 61st Annual Meet… (see more)ing of the Association for Computational Linguistics (Volume 1: Long Papers). 2023.
2022-12-31
Association for Computational Linguistics (published)