Portrait of Alexandra Olteanu

Alexandra Olteanu

Associate Industry Member
Principal Researcher and founding members of the FATE Montréal Team, Microsoft Research, Montréal
Research Topics
Information Retrieval
Natural Language Processing
Website
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Publications

From Use to Oversight: How Mental Models Influence User Behavior and Output in AI Writing Assistants
Shalaleh Rismani
Su Lin Blodgett
Q. Vera Liao
Alexandra Olteanu
AJung Moon
AI-based writing assistants are ubiquitous, yet little is known about how users' mental models shape their use. We examine two types of ment… (see more)al models -- functional or related to what the system does, and structural or related to how the system works -- and how they affect control behavior -- how users request, accept, or edit AI suggestions as they write -- and writing outcomes. We primed participants (
2026-04-05
arXiv (preprint)
doi.org
arxiv.org