14
Feb
2018
Director, software and technical support
The position supports fundamental research and R&D, as will as MILA operations, by providing technological solutions meeting the organisation’s needs. The director is responsible for process management of software development activities in fundamental research and R&D. He also manages operations associated with information technologies at MILA.
Duties for software support
- Manages the software development team while staying actively involved in the development process;
- Supervises the planning, organisation, coordination and controls the design, deployment and testing of software;
- Participates actively in the architecture and design of software components to produce quality, integrated solutions;
- Collaborates with the fundamental research and R&D teams;
- Garanties a high level of quality for delivered software solutions matching requirements by internal partners and customers;
- Establishes, implements and promotes best practices, methodologies and norms within the software development team;
- Provides technical management, practical leadership and constructive supervision to team members;
- Plans development activities and work of team members taking into account estimated effort and deliverables;
- Participates in elaborating and estimating the calendar for solutions delivery;
- Manages performance of team members;
- Prepares and maintains project plans and budgets;
- Promotes best practice for software development;
- Prepares and presents project progress reports to management.
Duties for information technologies
- Supervises computer infrastructure: administration of servers and workstations, computer security, network, phones;
- Supervises equipment maintenance, operating systems and basic software and optimises computer ressources;
- Manages priorities and implementation of projects;
- Manages policies, procedures and technical norms related to IT;
- Manages equipment and standard software used by the organisation;
- Controls norms related to computer security;
- Establishes budget and respects them;
- Put in place an investment plan for upgrades to keep equipment and network at the cutting edge;
- Manage relationships with suppliers;
- Guarantees quality of service for equipment, software, network and phone.
Profile wanted
- 10 years experience in a similar position, management and hands-on experience
- Bilingual (French and English)
- Bachelor’s degree in computer science, software engineering, or basic sciences with strong programming skills
- Good knowledge of systems administration
- Good interpersonal skills
- Participative management
- Political hability
Applications can be submitted to Luc St-Pierre.